Organisation: Raiffeisenbank Austria d.d Zagreb
LEI 529900I1UZV70CZRAU55, SWIFT RZBHHR2XXXX

The RBA mission is to build long-term customer relations and offer a full, highest quality service on the Croatian market. As a member of international Raiffeisen family in Croatia and of the international Raiffeisen family, RBA provides fast and efficient business service to its clients in all segments, both within the country and internationally.

Since its establishment in 1994 RBA has been continuously following market trends and business needs, and this lead the Bank Management to change and adjust the organization scheme accordingly. The Bank went through several types of organization models and today RBA can boast of an efficient process organization, characterised by productive and profitable operative and management business processes.

Since the year 2010 RBA has been implementing Lean - the globally recognised corporate culture of business process improvement, which enables achievement of maximum service excellence and value for clients as well as an increase in internal efficiency at the same time. Dynamic organization development, continuous products and services quality analysis, team work and employee motivation are only some of the activities of RBA on the path to business success and stable business growth.