Organisation: Unified Factory

Unified Factory creates solutions for us: sales defines, supports, conducts and controls B2B and B2C sales processes in various channels (such as: direct sale, distance sale, tele-sale, e-commerce) client service defines, supports, conducts and controls client service processes in B2B and B2C administration - defines, supports, conducts and controls administrative processes that are key to the organization e-commerce integrates the sales and client service processes in a modern and demanding Internet sales channel communication facilitates and unifies through integrated communication regardless of communication channel (telephone, e-mail, SMS, chat, social chat) Our assets: experience - 20 years of experience in executing projects using direct communication tools (telephone, e-mail, SMS, chat) in Poland and abroad creativity and energy the foundation of each effective project and work style of the entire team wide range of competencies the team is composed of specialists in sales, client service, communication processes, and technology market awareness understanding of market needs resulting from participation in many projects and also extensive contacts with Polish and international specialists